Colleagues should arrive at The Grand by 12:00pm on Tuesday 3rd June, for the beginning of the conference, where we will start with lunch. Departure will be shortly after a morning of workshops, the afternoon of Wednesday 4th June. Should colleagues arrive before 12pm on 3rd, we have an area for refreshments and networking with other early arrivals before the conference begins.
Venue
The Grand Brighton
The Grand, Brighton is one of the city’s most iconic seafront landmarks. Having invested a spectacular £16.2 million in refurbishment the hotel raises the bar for luxury and guest experience. It’s unique heritage and location is the perfect setting for us to collaborate and spark conversations.
Location
Brighton
Ever since royal party animal George IV fell in love with Brighton back in the 18th Century, the city has been a magnet for visitors in search of fun and fresh sea air. With its majestic Regency squares and crescents, iconic Royal Pavilion and famous piers, today Brighton is as well-known for being a welcoming and diverse city with a passion for culture, creativity and sustainability, as it is for its historic landmarks.
An inclusive, free-thinking city in the heart of Sussex. With a blend of modern culture and exotic architecture, sea and countryside, Brighton is the perfect base for this year’s conference.
IGNiTE Schedule
We’re excited to bring our global team together to connect over two days of content that will fuel and inspire our future growth.
We’ll come together, share ideas, and take bold steps to ensure we lead the way in revolutionising automotive CRM.
Tuesday 3rd June
Arrive for 12pm and enjoy a buffet lunch ready for conference kick off at 1pm
In the evening you will have time to connect with colleagues and enjoy a 3 course gala dinner in the Empress Suite, The Grand, Brighton
Wednesday 4th June
Start time of 9.30am for morning sessions followed by a quick lunch and departure from 1pm
Those departing later in the day will get the chance to enjoy Brighton or connect with colleagues in the afternoon – breakout and conferencing rooms will be available to use.
Accommodation
Due to the size of our team, we have split accommodation between three venues, all of which are within a five-minute walk of the conference venue. Colleagues will be notified prior to the conference of which venue they will be staying in. On arrival colleagues should go straight to The Grand and check in will be coordinated later in the day.
Transport
As our colleagues are travelling from various locations, both nationally and internationally, it’s important that all guests complete the registration form so we can cater accordingly. Once we have received all RSVP responses, our travel partners will be in touch.
Flights and transport will be arranged to best minimise our carbon footprint. As part of our ongoing commitment to the environment, we encourage sustainable travel choices where possible, including our coach service, public transport or car-sharing to help reduce our collective impact.
The event team will be taking care of booking travel, please see the FAQ’s for more information on modes of transport.
FAQ’s
How do I book my travel?
As part of our ongoing commitment to the environment, we encourage sustainable travel choices where possible, including our coach service, public transport or car-sharing to help reduce our collective impact.
The event team will be taking care of booking travel, please see the specific modes of transport below for further details.
Flights: Once we have received all RSVP responses, our travel partners will be in touch with flight options. It will be the individual’s responsibility to travel to and from the local airport for departure and costs will be covered by the company in accordance with the CitNOW Group Expenses Policy. Our travel partners will be in contact to arrange onward travel from the airport to the venue.
Coaches: For those based in, or within a 30-mile radius, of our Wokingham and Exeter offices, we will be arranging a coach service, with timings to follow. Should you meet these criteria and choose to drive to the conference, the expense will be down the individual unless there are extenuating circumstances. If you feel you have an extenuating circumstance please discuss with your line manager.
Train & Driving: For those based elsewhere in England and Wales, colleagues will be responsible for getting to the venue using their chosen mode of transport (car, train, etc.).
What is the expenses policy for travel?
Please check the question ‘how do I book my travel?’ for details on the travel arrangements being made by the event team. Any expenses which fall outside of these arrangements will be covered in line with the CitNOW Group Expenses Policy.
Is there parking available at the hotel?
There is limited parking available at the hotels. We recommend that colleagues park at the NCP Brighton Centre Russell Road, which is within close walking distance to the hotels and the conference venue. Parking costs will be covered by the company as per the CitNOW Group Expenses Policy. Favourable rates are available if you pre-book the parking on the Brighton Russell Road NCP Car Park website, or colleagues can pay on departure.
Where will I stay?
Due to the size of our global team, we have split accommodation between three excellent sea-front venues, all of which are within a five-minute walk of the Conference venue. Colleagues will be notified prior to the Conference which venue they will be staying in. On arrival, please go straight to the conference venue – The Grand, and check in arrangements will be coordinated later in the day.
Will I need money for the event?
All meals and light refreshments will be provided throughout the event. During leisure time, colleagues will be responsible for covering any additional food and drinks they may wish to purchase, including room service costs. Dinner and drinks will be provided in the evening, along with a selection of drinks after dinner. If any ‘top-shelf’ or specialist drinks are preferred, we kindly ask for colleagues to purchase these themselves.
I have a long journey the morning of the conference, can I travel the night before and reclaim a hotel?
We recognise that colleagues will be joining us from afar, with many early starts, especially for those traveling from overseas. To accommodate this, we have set the conference start time at 12pm. We encourage all colleagues to ensure they take rest breaks during their journey or consider using public transport if it is more convenient.
On arrival can I check in immediately? What do I do with my bag?
Colleagues will be able to check into their hotel after the first day of the conference. We will have a group check-in area to ensure a smooth transition to rooms. Bags can be dropped off and stored securely until the end of first day of the conference.
Is the conference venue accessible for people with disabilities?
Yes, the venue is fully accessible. If a colleague has specific needs, please ensure the RSVP is completed with these details, alternatively please contact the events team on events@ignitecitnowgroup.com or a member of the People Team.
What happens if I have registered but can no longer make it?
At the point of registration room bookings and non-refundable travel will be arranged, in the unlikely event a colleague is no longer able to attend please contact the Events team on events@ignitecitnowgroup.com soon as possible, notifying your line manager in advance.
Can I extend my stay?
Should anyone wish to extend their stay at their own expense, the venue can be contacted directly to enquire about room rates for additional nights. Please wait until you have received confirmation of the hotel assigned before attempting to extend your stay. If a colleagues return travel date and/or departure time results in a higher cost than the budgeted return flight, they will need to pay for their return flight in full and then reclaim the cost of the budgeted flight through the usual expenses process.
When will the agenda/ itinerary be published for the event?
The full itinerary and agenda will be published closer to the event date. Look out for new information which will be shared on the news channel on Slack, via email and the IGNiTE website.
What should I bring to the conference? Will I need my laptop?
Paper and pens will be available to take notes. Colleagues will not need their laptop for the conference itself. If a laptop is brought to the event, please follow the CitNOW Group security policies whilst traveling.
I have a question, who should I contact?
For all event queries and questions, please contact the Events Team on events@ignitecitnowgroup.com or click here.
Will I receive a copy of my RSVP submission?
Yes, a copy of your RSVP will be sent to your registered email address within 10 x minutes of submission. If you haven’t received it, please check your junk and alternative inboxes.
I've asked a question on my RSVP submission form but not heard back, when can I expect an answer?
All queries and questions will be answered after the RSVP submission form is closed which is on the 5th March.
Is there EV charging near the hotel?
Yes, there are ample charging points available within the area. The nearest charging area is BN1 2DX, although we always recommend doing your own research.
Is there a dress code?
Yes, the dress code is as follows:
Conference: Smart Casual (no sportswear or large motifs)
Gala Dinner: Smart evening (no trainers or sportswear)
RSVP is now closed.
If you would like to make any amends to your details or have any further queries or questions, please contact the events team on events@ignitecitnowgroup.com